Privacy Policy

This Privacy Policy explains how KABINEO("RSGoldMines.com", "we", "us", or "our") collects, uses, and protects information when you use our website and services for buying and selling OSRS and RS3 gold.

We collect information you provide directly to us, including:

• Account details such as your email address and password (stored securely, never in plain text)
• Your in-game username (RSN) when submitting a buy or sell order
• Order details, including gold amounts, payment method, and transaction history
• Messages you send us via live chat or support requests
• Customer reviews you choose to submit

We also automatically collect limited technical information such as IP address, browser type, device information, and pages visited, via cookies and similar technologies.

• To process and deliver your orders
• To communicate with you about your orders, account, or support requests
• To detect and prevent fraud, abuse, and unauthorized transactions
• To improve our website, services, and customer experience
• To comply with legal obligations

We do not sell your personal information to third parties.

Cryptocurrency payments are processed by our third-party payment processor. We do not collect or store your wallet private keys, seed phrases, or full payment credentials. Payment processing is subject to that provider's own privacy policy and terms.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how visitors use our site through analytics and advertising tools (such as Google Analytics/Ads). You can control cookies through your browser settings, though disabling them may affect site functionality.

We retain account and order information for as long as needed to provide our services, comply with legal and accounting obligations, and resolve disputes. You may request deletion of your account data, subject to records we are legally required to keep.

We use reasonable technical and organizational measures, including encryption of stored passwords and secure connections (HTTPS), to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

Our services are not directed to children under 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from them.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date on this page.

Questions about this Privacy Policy can be sent via our live chat, or by mail to:
KABINEO
39 Av. de la Gare, 01120 Montluel, France
support@rsgoldmines.com